Worldwide Delivery Information
Unfortunately, due to the rising cost of shipping, we are unable to offer free shipping worldwide anymore. Please accept our apologies for this.
Shopping internationally?
✈️ Orders shipped from our warehouse in the UK
⏱️ 99% of parcels shipped within 1 working day of order receipt.
📅 99% of orders delivered within 20 working days.
🛰️ Full end to end tracking on all services.
International Shipping Rates
| Service | Time | Price |
|---|---|---|
| International Tracked Delivery | 12+ working days maximum 28 working days |
From £7.49, depending on weight and destination |
| International Express Courier | approx. 2 - 7 working days | From £24.49, depending on weight and destination |
Service Information
International Tracked Delivery
- Tracked mail service, with in-country delivery by local post services.
- Delivery in 12+ working days (maximum 28 working days), depending on customs clearance.
- Carried by Evri Global Connect.
- Express international courier service, carried to 99% of countries worldwide.
- Delivery in approximately 2 to 7 working days, depending on customs clearance.
- Parcels are dispatched by DHL Express.
General Shipping Information
- Weekends, bank holidays & public holidays (both UK and local) are not included as working days.
- All orders placed after 12pm GMT are regarded as being received by us on the next working day (Monday - Friday).
- No shipping services are guaranteed or time definite; all delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
- All orders are shipped from the United Kingdom and are subject to assessment by your local customs authority. Please note customs clearance is not included in shipping estimates and can vary hugely depending on seasonality and throughput.
- For all shipments, please give an accessible daytime delivery address, including a monitored email address and mobile telephone number (customs clearance/tracking information may be sent to your email/address number by your customs authority and your local mail service).
- Your order may be subject to additional customs charges. Please be aware that Rare Tea company is not liable for these charges. Refusal of payment which results in a return to sender will be charged to be resent or refunded minus the original shipping fee when the item arrives back at our warehouse. This is in accordance with our Terms & Conditions.
Shipping Exceptions
We are currently unable to deliver to Mexico due to customs issues.
We are currently unable to deliver to China (including special administrative regions e.g. Macau) due to changes in import legislation.
