EU Delivery Information
🪙 DUTIES & TAXES PAID SHIPPING NOW AVAILABLE 🪙
Due to the arrival of the EU Customs Reforms on the 1st of July 2026, we've moved to a new delivery partner and have included duties & taxes within our pricing - no import fees to pay, no nasty surprises before delivery.
Unfortunately, this service does not allow us to offer free shipping to the EU anymore. Please accept our apologies for this.
Shopping from the EU?
✈️ Orders shipped from our warehouse in the UK
⏱️ 99% of parcels shipped within 1 working day of order receipt.
📅 99% of orders to the EU are delivered within 8 working days.
🛰️ Full end to end tracking on all services.
🪙 Duties & taxes include - no import fees due.
Europe Shipping Rates
| Service | Time | Price |
|---|---|---|
| Europe Tracked Delivery | 8+ working days maximum 20 working days |
From €8.95*, depending on weight and destination - duties & taxes included (DDP) |
Europe Shipping Information
- Weekends, Bank Holidays & Public Holidays (both UK and local) are not included as working days.
- All orders placed after 12pm GMT are regarded as being received by us on the next working day (Monday - Friday).
- All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
- For all shipments, please give an accessible daytime delivery address.
Europe Service Information
- Delivery in approximately 4 to 8 working days for Europe.
- Tracked parcel service, carried to EU countries only.
- Parcels are dispatched by Evri Global Connect.
- Duties & taxes included (DDP) - no import fees due.
Shipping Exceptions
We are currently unable to deliver to Belgium due tea being classed as excise goods.
We are currently unable to deliver to Spain due to customs issues.
