Delivery

COVID-19 Delivery Information

Please note that local and international delivery networks are under immense strain and we're seeing some isolated cases of delays to some orders, and particular issues with certain countries.

United Kingdom
"Coronavirus update: We’re keeping the UK connected. We are open for business. Despite best efforts some services may be disrupted."  Click here for more information from Royal Mail.

Canada
"International mail and parcel services are severely impacted by the evolving COVID-19 situation. Many international postal operators are experiencing delays and some have suspended operations. However, Canada Post continues to deliver all mail and parcels once they arrive in Canada. If you have ordered something from abroad, you may experience a longer than normal waiting period."  Click here for more information from Canada Post.

Your order could take up to the maximum time given with the respective service - please see below for more information.

We urge you to be patient should your order not arrive within your expectations - the current situation is challenging for all and we are doing our best to adapt our processes to the current situation.  Please get in touch with hello@rareteacompany.com if you need any more information.


UK Shipping Rates

Service Time Price
FREE UK Standard approx. 3 - 5 working days FREE when you spend £40 or more
UK Standard approx. 3 - 5 working days £2.99
UK Tracked approx. 2 - 3 working days £4.99
UK Express approx. 1 - 2 working days £6.49

Europe Shipping Rates

Service Time Price
FREE International Standard approx. 3 - 5 working days FREE when you spend £40 or more
International Standard approx. 3 - 5 working days From £4.99, depending on weight
International Signed For approx. 3 - 5 working days From £7.49, depending on basket value
International Tracked approx. 3 - 5 working days From £7.49, depending on basket value
International Tracked & Signed approx. 3 - 5 working days From £8.49, depending on basket value
Value Courier approx. 2 - 4 working days From £11.99, depending on country
Express Delivery approx. 2 - 3 working days From £14.99, depending on country

USA Shipping Rates

Service Time Price
FREE USPS First Class/USPS Priority approx. 1 - 4 working days FREE when you spend £30 or more
USPS First Class approx. 3 - 4 working days From £2.99
USPS Priority approx. 1 - 3 working days From £5.99
FedEx Home Delivery approx. 2 - 5 working days From £10.49

Rest of World Shipping Rates

Service Time Price
FREE International Standard approx. 5 - 7 working days FREE when you spend £40 or more
International Standard approx. 5 - 7 working days From £4.99, depending on weight
International Signed For approx. 5 - 7 working days From £7.49, depending on basket value
International Tracked approx. 5 - 7 working days From £7.49, depending on basket value
International Tracked & Signed approx. 5 - 7 working days From £8.49, depending on basket value
Express Delivery approx. 2 - 7 working days From £24.99, depending on country

General Shipping Information

  • Weekends, Bank Holidays & Public Holidays are not included as working days.
  • All orders placed after 12pm GMT are regarded as being received by us on the next working day (Monday - Friday).
  • All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
  • For all shipments, please give an accessible daytime delivery address.

UK Service Information

UK Standard
  • Delivery within approximately 3 - 5 working days.
  • Parcels are dispatched by Royal Mail 48.
UK Tracked
  • Delivery within approximately 2 - 3 working days.
  • Parcels are dispatched by Royal Mail Tracked 48.
  • Provide a mobile telephone number for SMS delivery updates.
UK Express
  • Delivery within approximately 1 - 2 working days.
  • Parcels are dispatched by DPD.
  • All parcels need to be signed for.
  • Provide a mobile telephone number for SMS delivery updates.

USA Service Information

USPS First Class
  • Delivery in approximately 3 to 4 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
  • Parcels are despatched by USPS .
USPS Priority
  • Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
  • Parcels are despatched by USPS .
FedEx Home Delivery
  • Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
  • Parcels are despatched by FedEx .

Europe & Rest of World Service Information

International Standard
  • Delivery in approximately 3 to 5 working days for Europe, and 5 to 7 working days for the Rest of World.
  • Maximum delivery time can take up to 20 working days to Europe and 25 working days to the Rest of the World.
  • Parcels are dispatched by Royal Mail .
  • International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
International Signed For
  • Delivery in approximately 3 to 5 working days for Europe, and 5 to 7 working days for the Rest of World.
  • Tracking within the UK, and a signature on delivery.
  • Maximum delivery time can take up to 20 working days to Europe and 25 working days to the Rest of the World.
  • Parcels are dispatched by Royal Mail .
  • International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
International Tracked
  • Delivery in approximately 3 to 5 working days for Europe, and 5 to 7 working days for the Rest of World.
  • End-to-end tracking for peace of mind.
  • Maximum delivery time can take up to 20 working days to Europe and 25 working days to the Rest of the World.
  • Parcels are dispatched by Royal Mail .
  • International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
International Tracked & Signed
  • Delivery in approximately 3 to 5 working days for Europe, and 5 to 7 working days for the Rest of World.
  • Fully tracked from end to end, with signature on delivery and online delivery confirmation.
  • Maximum delivery time can take up to 20 working days to Europe and 25 working days to the Rest of the World.
  • Parcels are dispatched by Royal Mail .
  • International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
Value Courier
  • Available to selected EU countries - see table below.
  • Parcels are dispatched by DPD.
  • Whilst carried by DPD in the UK, other carriers (such as SEUR) may deliver your shipment.
Countries Time Price
Belgium, France, Germany, Luxembourg, Netherlands. approx. 2 - 3 working days £11.99
Austria, Denmark approx. 3 - 4 working days £12.99
Czech Republic, Italy, Slovakia, Spain approx. 3 - 4 working days £14.99
Express International
  • Express International Delivery - see table below
  • Parcels are dispatched by FedEx.
  • International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our terms and conditions.
Country Time Zones
Belgium, Ireland, Luxembourg, Netherlands approx. 2 - 3 working days Zone 1
France, Germany approx. 2 - 3 working days Zone 2
Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden approx. 2 - 3 working days Zone 3
Andorra, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Monaco, Poland, Romania, Slovakia, Slovenia approx. 2 - 3 working days Zone 4
Albania, Belarus, Bosnia Herzegovina, Canada, Croatia, Gibraltar, Iceland, Liechtenstein, Macedonia, Mexico, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine approx. 3 - 4 working days Zone 6
Australia, China, Peoples Rep., Hong Kong, India, Indonesia, Japan, Korea, Rep of (South), Macau, Malaysia, Philippines, Russian Federation, Singapore, Taiwan, Thailand, United Arab Emirates, Vietnam approx. 3 - 4 working days Zone 7
Bahrain, Cambodia, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen approx. 6 - 7 working days Zone 8
Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Cayman Islands, Central African Rep., Chad, Chile, Colombia, Comoros Islands, Congo, Congo, Dem. Rep., Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Rep., Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Afghanistan, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea Rep., Guinea-Bissau, Guyana, Haiti, Honduras Rep., Iran, Iraq, Israel, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Korea, D.P.R of (North), Kyrgyzstan, Laos Peoples Dem. Rep, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Fed States Of, Moldova, Rep of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Rep of, Nepal, Netherlands Antilles, Nevis, New Caledonia, Sierra Leone, Somalia, Somaliland Rep. Of, Sri Lanka, St Barthelemy, St Eustatius, St Kitts, St Lucia, St Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, British, Virgin Islands, US, Zambia, Zimbabwe, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Reunion, Island of, Rwanda, Saipan, Samoa, Sao Tome & Principe, Senegal, Seychelles. approx. 6 - 7 working days Zone 9