Delivery
COVID-19 Delivery Information
Please note that local and international delivery networks are under immense strain and we're seeing some isolated cases of delays to some orders.
Please be patient should your order not arrive within the recommended time. The current situation is challenging for all and we are doing our best to adapt our processes to the current situation. Please get in touch with hello@rareteacompany.com if you need any more information.
UK Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE UK Standard | approx. 3 - 5 working days | FREE when you spend £30 or more |
| UK Standard | approx. 3 - 5 working days | £2.99 |
| UK Tracked | approx. 2 - 3 working days | £4.99 |
| UK Express | approx. 1 - 2 working days | £6.49 |
Europe Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE International Standard | approx. 3 - 5 working days | FREE when you spend £40 or more |
| International Standard | approx. 3 - 5 working days | From £4.99, depending on weight |
| Value Courier | approx. 2 - 4 working days | From £11.99, depending on country |
| Express Delivery | approx. 2 - 3 working days | From £14.99, depending on country |
USA Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE USPS First Class/USPS Priority | approx. 1 - 4 working days | FREE when you spend £30 or more |
| USPS First Class | approx. 3 - 4 working days | From £2.99 |
| USPS Priority | approx. 1 - 3 working days | From £5.99 |
| FedEx Home Delivery | approx. 2 - 5 working days | From £10.49 |
Rest of World Shipping Rates
| Service | Time | Price |
|---|---|---|
| FREE International Standard | approx. 5 - 7 working days | FREE when you spend £40 or more |
| International Standard | approx. 5 - 7 working days | From £4.99, depending on weight |
| Express Delivery | approx. 2 - 7 working days | From £24.99, depending on country |
General Shipping Information
- Weekends, Bank Holidays & Public Holidays are not included as working days.
- All orders placed after 12pm GMT are regarded as being received by us on the next working day (Monday - Friday).
- All delivery estimates are guidelines and inclement weather, public holidays, and seasonal delays may affect your parcel.
- For all shipments, please give an accessible daytime delivery address.
UK Service Information
UK Standard- Delivery within approximately 3 - 5 working days.
- Parcels are despatched by Royal Mail 48.
- Delivery within approximately 2 - 3 working days.
- Parcels are despatched by Royal Mail Tracked 48.
- Provide a mobile telephone number for SMS delivery updates.
- Delivery within approximately 1 - 2 working days.
- Parcels are despatched by DPD.
- All parcels need to be signed for.
- Provide a mobile telephone number for SMS delivery updates.
USA Service Information
USPS First Class- Delivery in approximately 3 to 4 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by USPS .
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by USPS .
- Delivery in approximately 1 to 3 working days for CONUS, and 5 to 7 working days for Hawaii/Alaska.
- Parcels are despatched by FedEx .
Europe & Rest of World Service Information
International Standard- Delivery in approximately 3 to 5 working days for Europe, and 5 to 7 working days for the Rest of World.
- Maximum delivery time can take up to 20 working days to Europe and 25 working days to the Rest of the World.
- Parcels are despatched by Royal Mail .
- International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our Terms & Conditions.
- Available to selected EU countries - see table below.
- Parcels are despatched by DPD.
- Whilst carried by DPD in the UK, other carriers (such as SEUR) may deliver your shipment.
| Countries | Time | Price |
|---|---|---|
| Belgium, France, Germany, Luxembourg, Netherlands. | approx. 2 - 3 working days | £11.99 |
| Austria, Denmark | approx. 3 - 4 working days | £12.99 |
| Czech Republic, Italy, Slovakia, Spain | approx. 3 - 4 working days | £14.99 |
- Express International Delivery - see table below
- Parcels are despatched by FedEx.
- International orders outside of the European Union may be subject to additional custom charges in certain countries. Please be aware that Rare Tea company is not liable for these charges. This is in accordance with our terms and conditions.
| Country | Time | Zones |
|---|---|---|
| Belgium, Ireland, Luxembourg, Netherlands | approx. 2 - 3 working days | Zone 1 |
| France, Germany | approx. 2 - 3 working days | Zone 2 |
| Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden | approx. 2 - 3 working days | Zone 3 |
| Andorra, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Monaco, Poland, Romania, Slovakia, Slovenia | approx. 2 - 3 working days | Zone 4 |
| Albania, Belarus, Bosnia Herzegovina, Canada, Croatia, Gibraltar, Iceland, Liechtenstein, Macedonia, Mexico, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine | approx. 3 - 4 working days | Zone 6 |
| Australia, China, Peoples Rep., Hong Kong, India, Indonesia, Japan, Korea, Rep of (South), Macau, Malaysia, Philippines, Russian Federation, Singapore, Taiwan, Thailand, United Arab Emirates, Vietnam | approx. 3 - 4 working days | Zone 7 |
| Bahrain, Cambodia, Jordan, Kuwait, New Zealand, Oman, Qatar, Saudi Arabia, Solomon Islands, South Africa, Yemen | approx. 6 - 7 working days | Zone 8 |
| Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Cayman Islands, Central African Rep., Chad, Chile, Colombia, Comoros Islands, Congo, Congo, Dem. Rep., Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Rep., Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Afghanistan, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea Rep., Guinea-Bissau, Guyana, Haiti, Honduras Rep., Iran, Iraq, Israel, Ivory Coast, Jamaica, Kazakhstan, Kenya, Kiribati, Korea, D.P.R of (North), Kyrgyzstan, Laos Peoples Dem. Rep, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Fed States Of, Moldova, Rep of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Rep of, Nepal, Netherlands Antilles, Nevis, New Caledonia, Sierra Leone, Somalia, Somaliland Rep. Of, Sri Lanka, St Barthelemy, St Eustatius, St Kitts, St Lucia, St Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, British, Virgin Islands, US, Zambia, Zimbabwe, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Reunion, Island of, Rwanda, Saipan, Samoa, Sao Tome & Principe, Senegal, Seychelles. | approx. 6 - 7 working days | Zone 9 |
