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Shopping for someone else but not sure what to give them? Give them the gift of choice with a Rare Tea Company Gift Card.
Gift cards are delivered by email and contain instructions to redeem them at checkout - plus our gift cards have no additional processing fees and are available in all currencies.
Sending to a friend? Use the checkbox above (I want to send this as a gift) to enter their details.
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Shipping, delivery & more...
UK Shipping Information
FREE UK Tracked when you spend £30 or more
FREE UK Express - Next Day* when you spend £60 or more
UK Tracked - Two Day Tracked £3.99
UK Express - Next Day* Tracked £5.49
UK Express - Next Day* Courier from £8.49
*Subject to next day cutoff and postcode location. Availability of rates depends on location and order weight. For a complete overview of our shipping rates please see our delivery page.
All prices quoted in GBP and will be converted to your local currency if available.
Returns
The Rare Tea Lady believes that our teas are some of the greatest in the world, and that our range and service are second to none.
In the isolated case that you are not completely satisfied with any product you purchase from our website, please get in contact with our customer services team to discuss returning your order.*
In most instances, we will give you a full refund of the item's cost, excluding postage. We may ask you to return the item to us.** Customers in the UK & European Union have statutory rights not affected by this guarantee, but any tea pouches must remained sealed for this to be in effect.
*We only accept returns/refunds for tea within 30 days of receipt, because it is impossible for us to know if the tea has been stored correctly.
**We will endeavour to ask for pictures where possible - but if you have changed your mind and are outside of any statutory rights time period, return postage is payable by you.
