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Shopping for someone else but not sure what to give them? Give them the gift of choice with a Rare Tea Company Gift Card.
Gift cards are delivered by email and contain instructions to redeem them at checkout - plus our gift cards have no additional processing fees and are available in all currencies.
Sending to a friend? Use the checkbox above (I want to send this as a gift) to enter their details.
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Shipping, delivery & more...
Europe Shipping Information
FREE Europe Tracked when you spend £50 or more
Europe Tracked Delivery from £4.99
Europe Express Courier from £21.99
*Subject to next day cutoff and postcode location. Availability of rates depends on location and order weight. For a complete overview of our shipping rates please see our delivery page.
All prices quoted in GBP and will be converted to your local currency if available.
Returns
The Rare Tea Lady believes that our teas are some of the greatest in the world, and that our range and service are second to none.
In the isolated case that you are not completely satisfied with any tea or teaware you purchase from our website, please get in contact with our customer services team to discuss returning your order.*
In most instances we will give you a full refund of the item’s cost excluding postage. We may ask you to return the item to us. Customers in the European Union have a statutory cooling-off period of fourteen days that is not affected by this guarantee, but any tea pouches much remained sealed for this to be in effect.
*We only accept returns/refunds for tea within two months of receipt, because it is impossible for us to know if the tea has been stored correctly.